agency clients can be sexist too

There’s obviously been a lot in the UK press recently about sexism in the workplace.  Back in 2007 I blogged about the difficulties in finding an agency where the culture fits you.  To be honest, that post was more about the dinosaur agency cultures I’d encountered that thought the local lap dancing club was an … Continue reading agency clients can be sexist too

great insight isn’t just about what people *said*

I watched the next episode of Mary Portas: Secret Shopper last night.  Not really a good idea because she winds me up, but this week’s focus was on the sofa industry and since one of the agencies I work for has a client in that sector I thought I’d better tune in. What really set me … Continue reading great insight isn’t just about what people *said*

When Inserts become Binserts

My Dad’s subscription copy of The Dalesman arrived on Saturday (circulation 36,428) .  It’s one of those magazines where you can pretty much guarantee that the majority of readers are over 50, like things like nice country drives that end up at nice pubs and think that everything was much better before this internet lark came … Continue reading When Inserts become Binserts

FYI Mary Portas: great customer service costs money

I did warn you I wasn’t a big fan of Mary Portas, so I suppose it was inevitable that I would end up muttering darkly at the TV this evening when the first episode of her new series Mary Portas: Secret Shopper aired. pic taken from interview here Mary has a new bee in her … Continue reading FYI Mary Portas: great customer service costs money

simplifying the Agency Process Chart

In almost every agency credentials meeting I’ve ever been in a Process chart has been pulled out.  You know, the ‘our unique approach to reaching marketing solutions’ chart that renames every process, procedure and department to bring it all in line with the particular agency’s positioning. They come in all shapes and sizes, from flow … Continue reading simplifying the Agency Process Chart

Morrisons fresh lab gets the wrong end of the celery stick

I was working at an agency within walking distance of Morrisons today, so I was rather looking forward to lunchtime and one of their help-yourself salad boxes of mayo drenched pasta – with a couple of my five-a-day veg sneaked in for good measure. No such luck.  Morrisons seem to have tried repositioning their whole … Continue reading Morrisons fresh lab gets the wrong end of the celery stick

some interesting stuff about Stuff

I stumbled across some interesting stuff about, well, Stuff recently while I was working on a project. It seems that Stuff can be a key barrier to making decisions and taking action.  Having too much Stuff literally overwhelms our ability to make logical, considered decisions.  House full of decades of clutter?  Moving house becomes a … Continue reading some interesting stuff about Stuff

Lame artwork in the equestrian world

I was flicking through the new issue of Horse magazine and noticed that nearly all the ads featured dodgy cut outs of horses.  Not quite full-blown photoshop disasters, but some pretty shoddy artwork all the same. The worst offender was probably this ad (inside front cover, it probably cost them about £3K for the space), … Continue reading Lame artwork in the equestrian world