Like many people, Iโve been thinking a lot about AI recently. And experimenting with new ways of using it, because pretending it doesnโt exist is not a solid career plan. Iโve written before about how AI has picked up a lot of the entry-level work that Junior Strategists used to learn on the job by … Continue reading ๐๐ฎ๐ป ๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐ถ๐๐๐ ๐ณ๐๐๐๐ฟ๐ฒ-๐ฝ๐ฟ๐ผ๐ผ๐ณ ๐๐ต๐ฒ๐บ๐๐ฒ๐น๐๐ฒ๐ ๐ฎ๐ด๐ฎ๐ถ๐ป๐๐ ๐๐?
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Are you leaving your strategy clients with needle and thread?
An agency head once called me the Nanny McPhee of Strategy and swore it was a compliment. I think he meant that I might ask challenging questions and poke around in awkward corners, but by the end of the project the clients wouldnโt want me to go. A Head of Strategy later said that I … Continue reading Are you leaving your strategy clients with needle and thread?
The one thing every client needs to share with their strategist
What problem are we actually trying to solve here? Think about it, the ultimate role of marketing is to attempt to persuade people to Think, Feel or Do something as a result of our communications (in which I include branding). With the ultimate outcome being that peopleโs Thinking, Feeling, or Doing has a positive impact … Continue reading The one thing every client needs to share with their strategist
What I wish I’d known…about working with Creatives
The Strategist-Creative relationship can be make or break for a creative project. Without mutual respect and excellent baton passing, followed by constructive feedback and supportive client sell-in, the resulting work is never going to be as good. And the client will wonder why they paid for strategy when they canโt see it in the final … Continue reading What I wish I’d known…about working with Creatives
What I wish Iโd knownโฆabout kick off meetings
So, youโre starting a new project, possibly even with a new client, and an email lands in your inbox marked โKick Off meeting agendaโ. Which is a bit of a surprise, seeing as half that meeting is supposed to be strategy-focused and led by you. Find out who booked the kick off meeting and extract … Continue reading What I wish Iโd knownโฆabout kick off meetings
Thinking Scrappy: Finding Strategic Gold on a Shoestring
There are strategic brand or comms projects where youโre given weeks and a generous budget to find the insight you need, but letโs be honest, for many strategists they can be few and far between. Whether itโs a pitch with tight timings, a low-budget bodge, or a time-sensitive response to something affecting the brand, an … Continue reading Thinking Scrappy: Finding Strategic Gold on a Shoestring
Small and agile is beautiful โ and necessary
Iโve been having a few conversations recently about the future of agencies, especially the small to mid-sized ones. For a number of reasons, including the rise of AI, the complexity of doing full service without serious scale and the decline in fee-based client contracts, the good old days for agency founders of starting up an … Continue reading Small and agile is beautiful โ and necessary
Working with really senior clients – what I wish Iโd known
The more experienced you get as a strategist, the more, well, strategic your projects tend to be and therefore the more senior your clients and other stakeholders get. Iโve worked with all sorts of big noises, from ex-FTSE 100 CEOs to venture capitalists, silicon valley tech bros and Global Heads of Everything and it doesnโt … Continue reading Working with really senior clients – what I wish Iโd known
Why you need to build serendipity into work trips
Iโve done an awful load of road trips for work over the years, whether that was for qual research, client meetings, pitches or site visits. During covid WFH, I got really itchy feet for those road trips and I realised that it wasnโt the destinations or work interactions I was missing, it was the serendipitous … Continue reading Why you need to build serendipity into work trips
Working with Qual researchers โ what I wish Iโd known
I started qualitative research training very early in my career and Iโve moderated dozens of my own focus groups and hundreds of depth interviews since then. But the more experienced Iโve become as a strategist-who-researches, the more Iโve realised that there is qualโฆand then there is qual. Really, really good qualitative research, the kind that … Continue reading Working with Qual researchers โ what I wish Iโd known