200,000 love songs stopped in their tracks

I rather liked this report that on the morning Woolworths collapsed into administration, a lorry carrying 200,000 copies of Take That’s new album Circus had set off for the Woolies distribution centre (which also supplied Sainsbury’s, Morrisons, Tesco & Zavvi).  Cue frantic phone calls trying to get the lorry to turn back before the CDs … Continue reading 200,000 love songs stopped in their tracks

And on your left, you’ll see Production…

Two or three Agency Tours make their way past my desk every day.  New clients, new business prospects and interviewees are all escorted round the agency because look!, some desks! and people! and we have computers and recycling bins and everything!  Um, I'm not quite sure what that person does but come and meet someone … Continue reading And on your left, you’ll see Production…

the latest matterbox

The latest Matterbox arrived this morning (pics of the first one are here). It’s a work-in-progress from the Royal Mail, sending interesting stuff from brands that you might want to hang on to and will eventually work like a stable of magazines mailing to different targeted audiences. This time round I’m loving – roaring fire … Continue reading the latest matterbox

Vodafone perhaps need to rethink their customer service function…

Ten hours (so far).  That’s how much time it’s taken me to get my mobile upgraded and (almost, kind of) working.  I’ve been bounced around call centres like pass the parcel, I’ve spoken to people in three different countries, I’ve mediated internal arguments between departments and I’ve nearly lost the will to live. It shouldn’t … Continue reading Vodafone perhaps need to rethink their customer service function…